Contact us
Real people in Hyderabad, not a ticket queue. Whether you're a brand with a question about a collab or a creator waiting on a payout, write to us and we'll get back to you.
Our office
KEPNEXUS ENTERPRISES PRIVATE LIMITEDGagan Space GuttalaMadhapur, RangareddyHyderabad, Telangana500081IndiaGSTIN: 36AALCK2528D1ZN
Already have a collab?
The fastest route is the chat inside the collab itself — it keeps the whole conversation, the brief and the payment in one place, so whoever picks it up has the full picture. You'll find it on any collab in your dashboard.
Payments and refunds
Money for a collab is held safely by Star Boostly and released only once the work is delivered and approved. If something has gone wrong, our refund policy explains exactly what you're entitled to — then write to us and we'll sort it out.
Grievance Officer
Not happy with how a complaint was handled? Write to our Grievance Officer.
Grievance Officer, Star Boostly
KEPNEXUS ENTERPRISES PRIVATE LIMITED
Gagan Space Guttala, Madhapur, Rangareddy, Hyderabad, Telangana, 500081, India
Email: support@starboostly.com · Phone: +91 90526 14005
Monday to Saturday, 10am – 7pm IST
We acknowledge every complaint within 48 hours and resolve it within one month of receiving it.